Frequently Asked Questions


More questions?

Call us at 855.393.3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. We’re happy to help. 

For information on Tufts Health Unify and other options for your health care, call the MassHealth Customer Service Center at 800.841.2900 (TTY: 800.497.4648), Monday through Friday, from 8 a.m. to 5 p.m., or visit (link opens outside Tufts Health Plan's website).

If you need a Member Handbook (2021) or the List of Covered Drugs (2021) in an alternative format, please call us at 855.393.3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. We will do our best to accommodate your request.

H7419_4520_CMS Approved
Page modified on: 8/30/2018 3:02:34 PM