Medical Benefits

With your Tufts Health Unify One Care plan, you get access to high-quality health care services, including the following, at no cost to you:

You also get added support to help you manage your health, such as:

  • A dedicated Cityblock care team of doctors, nurses, mental health advocates and social workers who works with you, listens and does whatever it takes to get you the care you need.
  • Access to in-home urgent care, so you can receive 24/7 treatment for acute care concerns without having to leave home.
  • Support that goes beyond medical care. You can count on Cityblock to help you with everyday things such as getting quick answers from a doctor, groceries or rides to your appointments.
  • A network of trusted primary care providers, specialists and others who understand you and your community. We work with providers, specialists, other health care professionals and member services staff who speak multiple languages and come from the communities we serve.

How to get in touch

  • Health support by phone any time you need it with the Cityblock on-call care coordinator. Simply call 1-833-904-2273.
  • A self-service tool, your member portal, that allows you to access your health plan information 24/7. You can access the portal from your home computer. Or download the Tufts Health Plan app to access it from your mobile device.

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Tufts Health Unify is a health plan that contracts with both Medicare and MassHealth to provide benefits of both programs to enrollees. It is for people with both Medicare and MassHealth ages 21 through 64 at the time of enrollment.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits.
For more information contact the plan or read the Member Handbook (2023).

Si habla español, tiene disponible los servicios de asistencia de idioma gratis. Llame al 1-855-393-3154 (TTY: 711), siete días de la semana, de 8 a.m. a 8 p.m. La llamada es gratuita.

You can get this document for free in other formats, such as large print, formats that work with screen reader technology, braille, or audio. Call 1-855-393-3154 (TTY:711), seven days a week, from 8 a.m. to 8 p.m. The call is free.

The List of Covered Drugs and/or pharmacy and provider networks may change from time to time throughout the year. We will send you a notice before we make a change that affects you.

Benefits may change on January 1 of each year.


H7419_4520_CMS Approved
Page modified on: 3/16/2022 5:35 PM