In-home Behavioral Services (IHBS)

In-home behavioral services (IHBS) combine medically necessary behavior management therapy and behavior management monitoring.

Behavior management therapy

Behavior management therapy treats challenging behavior that interferes with the successful functioning of a child or teen. A behavior management therapist works with you to eliminate and/or improve behaviors related to behavioral health condition(s). These services include:

Observing and assessing a child or teen’s behavior
Developing a behavior plan
Supervising and coordinating interventions
Training to address and meet behavior goals

Behavior management monitoring

Behavior management monitoring includes putting the behavior plan into action, monitoring behavior, providing support and reporting on the child's or teen’s progress.

How to get IHBS

IHBS are hub-dependent, meaning they require referral from a clinical-hub provider — an outpatient, in-home therapy or intensive care coordination provider — who coordinates the child's or teen’s care and works together with other service providers.

With a clinical hub in place, the IHBS provider can call one of our behavioral health care managers at 888.257.1985 (TTY: 711) for IHBS authorization.

To find an IHBS provider in your area, please see our In-home behavioral services (IHBS) provider guide below.

In-home behavioral service (IHBS) providers

Massachusetts regions: Greater Boston, Central, Northern, Southern, and Western

Greater Boston
Provider	City/Town	Phone number	Linguistic capacity	Specialty populations
Edinburg Center	Lexington	781.761.5134	- Spanish	- Autism - Developmental disabilities
Family Service of Greater Boston	Jamaica Plain	617.523.6400	- Spanish - Haitian Creole	- Autism - PDD and spectrum disorders
The May Institute	West Roxbury, Walpole	617.325.6700	- Spanish
Toward Independent Living & Learning (TILL)	Dedham	781.302.4600
Central
Provider	City/Town	Phone number	Linguistic capacity	Specialty populations
Counseling & Assessment Clinic of Worcester, LLC	Fitchburg, Worcester	508.756.5400 Ext. 101
Edinburg Center	Lexington	781.761.5057	- Spanish	- Autism - Developmental disabitlies
LUK Crisis Center	Fitchburg, Webster, Worcester	800.579.0000 Ext. 2500		- Austism spectrum disorder
SMOC Behavioral Health Services	Framingham, Marlborough	508.879.2250	- Spanish - Portuguese
Y.O.U., Inc.	Worcester, Southbridge	508.849.5600 Ext. 220		- Male and female mentors
Y.O.U., Inc.	Gardener	978.632.2321 Ext. 16	- American Sign Language
Northern
Provider	City/Town	Phone number	Linguistic capacity	Specialty populations
Communities Collaborative	Merrimac	978.346.0266
The May Institute	Lynn	508.660.1510 Ext. 239
Toward Independent Living & Learning (TILL)	Peabody	781.302.4616
Southern
Provider	City/Town	Phone number	Linguistic capacity	Specialty populations
Justice Resource Institute (JRI)	Cape Cod, Plymouth	508.880.2835
The May Institute	Fall River	508.675.5888 508.678.0041	- Portuguese
Western
Provider	City/Town	Phone number	Linguistic capacity	Specialty populations
Behavioral Health Network (BHN)	Springfield, Robert Van Wart	413.737.0960
Brien Center for Mental Health and Substance Abuse Services	Pittsfield, Berkshire County	413.499.0412
	North Adams	413.664.4541
	Great Barrington	413.528.9156
Community Services Institute	Springfield	413.739.5572		- Severe autism - Self-injurious - Aggressive
Clinical & Support Options	Springfield	413.737.9544
	Northampton	413.582.0471
	Greenfield	413.774.1000
	Greenfield	413.774.1000
	Pittsfield	413.236.5656
Gandara Center	Springfield	413.846.0445 413.846.0446	- Spanish
The Key Program	Springfield	413.781.6485 413.733.3113 Ext. 1
	Berkshire County	413.443.7218
	Greenfield, Northampton	413.772.6422
	Easthampton	413.733.3113
James Levine & Associates, PC	Hadley	413.534.7400		- Autism spectrum disorder - NVLD - Developmental disabilities
Valley Psychiatric Services	Springfield	413.827.8959	- Spanish - Vietnamese

In-home Behavioral Services (IHBS)