Community Partners Program

Helping members feel their best

December 18, 2019  

If you’re coping with complex health issues, you may be eligible for a new level of support in your community. MassHealth launched the Community Partners (CP) program on July 1, 2018. The program helps eligible members with significant disabilities and behavioral health needs (mental health and/or substance use).

Streamlined care

CPs work with eligible members to:

  • Coordinate services
  • Enhance continuity and quality of care
  • Address the social factors that affect members’ health
  • Improve health outcomes
  • Help members live independently
  • Access community supports

What to expect

MassHealth chooses members for the program and refers them to CPs. Members can also be referred by their PCPs or other community providers. If you are referred, a CP will contact you. You can then choose whether to enroll in the program.

CPs are in your community

CPs are health care and human service organizations. They are based in the community. Behavioral health CPs provide services to adults with complex behavioral health needs. Long-term services and supports CPs help members (ages 3 to 64 with disabilities) get community and home­-based services.

For more information, call MassHealth at 800-841-2900 (TTY: 800-497-4648), Monday through Friday, from 8 a.m. to 5 p.m.