Behavioral Health (BH) Intensive Clinical Management (ICM)

Based on your BH needs, the services you get and/or any related medical conditions, you may need added support

BH ICM may be an option if you:

• Have severe BH (mental health and/or substance use) issues
• Have two or more BH hospital stays in a 12-month period
• Have three or more BH emergency room visits in a 12-month period
• Have not or cannot access services in the community
• Have a catastrophic event
• Had several hospital stays in the past
• Have a new diagnosis of a major mental illness
• Have health or cultural needs that require services from several agencies 

To talk to a care manager, call 866.738.4116 (TTY: 711). We’re open Monday through Friday, from 8 a.m. to 6 p.m. We’re happy to help.