Tell Us What You Think!
Some of our members will be asked to take a survey about our health plan. The survey is called the Consumer Assessment of Healthcare Providers and Systems (CAHPS).
SPH Analytics, an independent research firm, will mail the survey to members selected randomly. They may also reach out by phone.
If SPH contacts you, please take a moment to respond. This is your chance to tell us your experiences with the plan. Let us know what we’re doing right and what we can do better. We rely on your feedback to improve our plan.