Access Your Health Plan 24/7

We know health is a top concern, especially during the pandemic. So, we’re launching a new member portal that can help you manage your health plan!

December 30, 2020  

You can sign up for the new portal at on or after Jan. 11, 2021. All you need is your member ID card.

Once you register, you can:

  • Check your benefits
  • Choose or change your primary care provider
  • Download forms and documents, like your Member Handbook
  • View your care plans
  • Update your contact info, and more!

Note: The new member portal takes the place of Tufts Health Member Connect. You will be unable to use Tufts Health Member Connect when the new portal is live.



Call us at 866-738-4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m., excluding holidays.