Helping Rhode Island Medicaid Members During the Coronavirus (COVID-19) Pandemic

Tufts Health Plan is committed to giving you updated and reliable information about your health care benefits. This is especially important during the COVID-19 outbreak.

5/13/21 updates:

  • All Rhode Island residents age 12 and older are now eligible for the COVID-19 vaccine.
  • As new treatments are approved for emergency use authorization, they will be subject to the same guidelines as our other COVID-19 treatments.

Members are fully covered to get approved COVID vaccines, medically necessary testing and in-person treatment for COVID-19. This coverage applies for any health care provider within our provider network. It also applies for out-of-network providers if in-network services are not available.

Health care and plan information

Virtual health care


COVID-19 Guidance From the Rhode Island Department of Health

  • Avoid close contact with people who are sick.
  • If you’re not fully vaccinated, continue to practice social distancing by staying 6 feet away from others and wear facial coverings in public.
  • Be sure you have over-the-counter medicines and medical supplies (tissues, etc.) to treat fever and other symptoms. Most people will be able to recover from COVID-19 at home.
  • Pay attention for potential COVID-19 symptoms, including, fever, cough and shortness of breath. If you feel like you are developing symptoms, call your health care provider.
  • More information is available from the CDC.
  • People with general questions about COVID-19 can visit, write to, or call 401-222-8022. This is the COVID-19 Hotline that RIDOH has available to the public. (After hours people are being directed to call 211.)
  • Everyone can help stop the spread of viruses in Rhode Island.
  • Wash your hands often throughout the day. Use warm water and soap. If soap and water are not available, use alcohol-based hand gel.
  • Cough or sneeze into a tissue or your elbow. Viruses can spread by coughing or sneezing on other people or into your hands.
  • Stay home from work or school if you are sick.
  • Avoid touching your eyes, nose or mouth. Germs spread this way.