Change Your Doctor

As a Tufts Health Plan member, you must pick a PCP. As the provider who coordinates your care, your PCP gets to know you and your health needs so you get the best possible care at all times. Your PCP is the one you call first for any health care need, unless it is an emergency. If you do not select a PCP when you join Tufts Health RITogether, we will pick one for you.

To choose or change your PCP, use our Find a Doctor, Hospital or Pharmacy tool. Here you can search for a provider by name, location, gender and more.  

You can change your PCP anytime using Tufts Health Member Connect, our self-service tool. With Tufts Health Member Connect, you can manage your health care any time and do things such as:

  • Order a new Tufts Health RITogether ID card
  • Check if your PCP needs prior authorization for you to get a certain service
  • Check the status of an authorization
  • Fill out your confidential digital health assessment

If you need help choosing a PCP, would like more information about a provider or need a paper copy of our provider directory, please call us at 866.738.4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m.

plans card