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- Frequently Asked Questions
Your rights and responsibilities (PDF)
As a Tufts Health RITogether member, you have certain rights and responsibilities.
As a Tufts Health RITogether member, you have the right to make an inquiry (ask us a question or make a request) at any time about our operations.
Grievances and Appeals (PDF)
As a Tufts Health RITogether member, you can file a grievance with us about something we do, or appeal a decision we make.
As a Tufts Health RITogether member, you can complain to the Rhode Island Department of Human Services if you’re not happy about something we do.
As a Tufts Health RITogether member, you receive the same level of benefits for any mental health and substance use disorder you may have as for physical problems you have nave.
We protect our members’ information.
Advance directive (PDF)
Advance directives are written instructions, sometimes called a living will or durable power of attorney, to make your wishes know about medical treatment.
Our quality program helps us make sure you get the right care, at the right time and in the right place.