Tufts Health Direct 24/7 NurseLine

Get expert advice

We understand how important feeling in control of your health is, and that means you need timely information and advice. Whether you're concerned about a relatively minor problem like a skin rash, or an ongoing condition like diabetes, we’re here to help with our 24/7 NurseLine, at 888-MY-RN-LINE (888-697-6546).

Reach a registered nurse any time, day or night, for answers to any health questions. Our 24/7 NurseLine nurses can help if you:

  • Need help deciding whether or not you should go to the emergency room
  • Want advice about treatment options
  • Have questions about prescriptions or medical procedures
  • Need to find a doctor or hospital
  • Want to learn more about an ongoing condition

If you have questions or would like more information about our 24/7 NurseLine, call us at 888-257-1985 (TTY: 888-391-5535), Monday through Friday, from 8 a.m. to 5 p.m. We're happy to help.

Our 24/7 NurseLine does not replace a doctor. If you need immediate medical attention, you should call 911, go to a nearby emergency room, or for behavioral health (mental health and/or substance abuse) emergencies, you should contact your local emergency services provider. For non-urgent issues, you should contact your health care provider.

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