Telehealth from Tufts Health Plan

Powered by Teladoc

Available to Commercial plan members on May 1, 2018*

What Is Telehealth?

Telehealth - powered by Teladoc® - is a convenient, affordable new way to access quality care for general medical and behavioral health services. Now you can connect with a U.S. board-certified doctor or therapist by web, phone, or mobile app. Connect from the comfort of home, during your lunch break, or while traveling throughout the country. 

You don’t have to worry about driving to a provider’s office and sitting in a waiting room. Instead, health care comes to you in a more relaxed setting. You can even get a prescription sent to your local pharmacy, when medically necessary.

Teladoc has performed more than one million telehealth visits with 95-percent member satisfaction.** 

Try it once—you’ll love it.

What Does Telehealth Treat?

General Medical Care

  • You can speak to a Teladoc doctor 24/7/365 in less than 10 minutes*** to treat non-emergency medical conditions, including cold and flu symptoms, allergies, sinus infections, rashes, sore throats, and more. 
  • Teladoc doctors have an average of 20 years’ practice experience. So it’s no wonder 92 percent of issues are resolved after the first visit.**
  • Telehealth visits are the same cost as a PCP visit.****

Behavioral Health Care

  • Schedule a video appointment seven days a week for support with anxiety, depression, family issues, and more.
  • Telehealth visits are the same cost as a PCP visit.****

How Much Does Teladoc Save?

A Teladoc visit offers considerable savings when compared to the total average charge for a doctor’s office visit or an emergency room visit.**

Frequently Asked Questions

Register Today!

It only takes a few minutes to set up your secure Teladoc account at (available on May 1, 2018).

Download the Teladoc App

*Self-insured Commercial groups need to opt-in to the program. Telehealth is not available for members with Tufts Health Direct, Tufts Health RITogether, Tufts Health Together, Tufts Health Unify, or Medicare plans.
**This information is provided by Teladoc and has not been independently confirmed by Tufts Health Plan.
***For general medical visits
****Telehealth visit costs will vary depending on your medical plan and employer negotiated copays. The cost of a telehealth visit is subject to the deductible on Saver plans.

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