Virtual Health Care Now Available Worldwide

Access to U.S. doctors on demand at no cost

Now Tufts Health Plan commercial members can access U.S.-based, board-certified providers for general medical needs and diagnoses from anywhere in the world for $0 copay.1

woman on phone in hotel

Telehealth, our virtual health care solution, puts choice, convenience and cost savings in the palm of your hand. You can download the Teladoc® app on your mobile devices for non-emergency conditions, including upper respiratory infection (the No.1 diagnosis), cold and flu symptoms, allergies, sinus infections and sore throats. In a recent Telehealth Satisfaction Study, J.D. Power awarded Teladoc® one of the highest consumer satisfaction ratings among the leading telehealth services.

Behavioral health and dermatology specialists are also available to members throughout the United States at no cost. However, they are not yet available globally.

Telehealth is one of several digital tools we offer – all designed to provide convenience and flexibility to enhance the member experience. Find more information about Telehealth.

  1. Excluding Tufts Health Direct members. Saver plan members are covered in full after their deductible is met. Telehealth is available to members in fully-insured commercial accounts, and members who are part of a self-funded employer group that has purchased this optional benefit. If you’re not sure whether your plan includes Telehealth, ask your employer.