← Well Fall 2021

Your Secure Online Account

Easily access your benefits

Visit mytuftshealthplan.com or download the Tufts Health Plan mobile app1 from the App Store or Google Play to access your health plan benefits information quickly and securely.
With your secure online account, you can:

  • Understand your coverage
  • Find a doctor or estimate your costs
  • Review your claims, referrals, and authorizations
  • Select or change your Primary Care Provider (PCP)
  • Access Telehealth by Teladoc®2 doctors
  • And more!

It’s easy!

Grab your member ID card and activate your secure online account in 3 simple steps:

  1. Visit mytuftshealthplan.com or download the mobile app (App Store | Google Play)
  2. Enter your member ID number from your member ID card, and your date of birth
  3. Answer a few security questions to verify your identity and you’re in!

member portal registration page

Don’t have a computer or smartphone? 

Whether it’s difficult to access a computer with internet capabilities, or you don’t have a smartphone, there are options out there! Check out local libraries, schools, non-profit organizations, or community-based resources in your area, and sign up today!

It just takes a few minutes to activate your secure account and access your health benefit information.

  1. Does not apply to Tufts Health RITogether plans
  2. In the case of an emergency, please call 9-1-1 or visit the nearest emergency department. Telehealth virtual health care services (provided by Teladoc®) are available to Tufts Health Plan commercial members (not including Tufts Health Direct). There will be no cost share or copay for Teladoc services to employer-sponsored groups that have this benefit and have not opted out; cost share may apply to some self-insured groups. Cost share will apply to Saver plan members starting 1/1/2022. If you’re not sure whether your plan includes Telehealth by Teladoc please ask your employer. Your regular health care providers may also offer virtual health care services to you – please contact them directly for additional details. Cost share applies.