Traveling for the Holidays?

Access care 24/7 with telehealth

If you’re traveling for the holidays, you can take a doctor with you no matter where you go in the United States.¹ Our licensed doctors are available by web, phone² or mobile app 24/7.

Simply register for telehealth from Tufts Health Plan, powered by Teladoc, with your complete medical history.  Then, you can get treatment for general medical, behavioral health or dermatology³ services whenever you need it.

• General Medical: talk to a Teladoc doctor by web, phone, or mobile app in less than 10 minutes⁴ to treat nonemergency, general medical conditions, including: cold and flu symptoms, allergies, sinus infections, sore throats and more.
• Behavioral Health: schedule a video appointment seven days a week for support with anxiety, depression and other behavioral health issues.
• Dermatology (coming early 2019): contact a dermatologist through the web or mobile app for complex or ongoing skin conditions, such as infections, psoriasis, eczema, and acne. Teladoc dermatologists will respond with a treatment plan within two business days, which is much faster than the average 52-day wait time to see a dermatologist.⁵
• Teladoc visits for general medical, behavioral health or dermatology services are the same cost as a PCP visit.⁶

Learn more and register at tuftshealthplan.com/telehealth.

1. Telehealth by Teladoc is available to all fully insured commercial plan members. Self-insured commercial groups need to opt in to the program. Self-insured members should check with their employer to see if telehealth is covered by their plan.
2. Phone access is only available for general medical and behavioral health visits.
3. Dermatology services through Teladoc will be available in early 2019
4. For general medical visits.
5. Average wait time for new dermatology patients in Boston, according to Merritt Hawkins’ 2017 Survey of Physician Appointment Wait Times.
6. The cost of a telehealth visit is subject to the deductible on Saver plans.