In observance of the Independence Day holiday, our Member Services departments will be closed. We apologize for any inconvenience.
Each year, we make a Quality Improvement Workplan to help us succeed. The plan is a set of goals and programs we believe will help the most members.
To make our plan, we look at:
The 2021 Quality Improvement Workplan focuses on topics including:
To learn more about the 2021 Quality Improvement Workplan and the progress we’re making toward reaching our goals, call a member service representative at the number on your member ID card.