Information for Members Affected by Hurricane Florence
We are working hard to assure our members affected by Hurricane Florence have access the care they need
We are expediting calls and claims for our members in the hurricane’s path. If you are a member in the affected area, please call the number on your member ID card if you need help in any way accessing care, getting required medications, or need help navigating the health care system. When calling, please tell the member service representative you are calling from the affected area, and you will be connected to a supervisor who can help guide you through the process.
If you do not have your member ID card, please call our main line at 617.972.9400.