Behavioral Health + Substance Use Disorder
Change your thinking. Improve your health.
At Tufts Health Plan, we believe your emotional and physical well-being is closely connected. So we encourage you to take advantage of your behavioral health benefits if you need them. Because your mental health can affect your physical health, we’re here to help you with both.
Looking for support?
Some reasons you might seek support include:
For employer-sponsored plan members, please call the Tufts Health Plan Behavioral Health Department at 800-208-9565. We are available Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. - 5:00 p.m., and Thursday from 9:00 a.m. - 5:00 p.m.
For Tufts Health Direct, Tufts Health Together, or Tufts Health Unify members, please call our member services team at 888-257-1985 (TTY: 888-391-5535). We are available Monday - Friday from 8:00 a.m. - 5:00 p.m.
Looking for a behavioral health care provider?
You don’t need a referral from your Primary Care Provider (PCP) to see a behavioral health care provider. But your PCP may be able to help you find a professional in your area.
An Employee Assistance Program (EAP) can be another source of support. EAPs typically can help with stress, grief, family problems, alcohol and more. Check with your employer’s human resources department to see if you have an EAP.
Have questions?
For employer-sponsored plan members, please call the Tufts Health Plan Behavioral Health Department at 800-208-9565. We are available Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. - 5:00 p.m., and Thursday from 9:00 a.m. - 5:00 p.m.
For Tufts Health Direct, Tufts Health Together, or Tufts Health Unify members, please call our member services team at 888-257-1985 (TTY: 888-391-5535). We are available Monday - Friday from 8:00 a.m. - 5:00 p.m.