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Navigator by Tufts Health Plan

2020-2021 Plan Information

About the Navigator Plan

  • Access over 109 hospitals, 53,000 medical providers and 12,000 behavioral health providers across MA, NH and RI
  • Freestanding Urgent Care Centers are $20
  • 24/7 access for general medical, behavioral health and dermatology through Teladoc®
  • Download our free mobile app - easy access to the information that matters most

Programs and Discounts to Help You Save Money

Member Forms

Manage Your Plan Online

Secure Member Portal

Discover the convenience of, the secure and easy way to better manage your health care coverage and make smart decisions about your health.

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Treatment Cost Estimator + Provider Search

Our powerful, “all-in-one” treatment cost estimator and provider search tool lets you shop for health care just like you do for anything else. You can compare costs of services, facilities and doctors to see the complete picture and make the decision that’s right for you. You must access the provider search from the secure member portal to use the Treatment Cost Estimator.

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Call your dedicated health plan support line:

Navigator, Spirit and Tufts Medicare Complement Members

Tufts Medicare Preferred Members

Member Specialists are available Monday through Thursday from 8:00 a.m. to 7:00 p.m., and Friday from 8:00 a.m. to 6:00 p.m.