We’re here for you!

We want to make it as easy as possible for you to get the information and services you need.

call center worker

Member services

You can reach our member services team at 866-738-4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m., excluding holidays. Our team can help you:

  • Understand your benefits and medical bills.
  • Find a provider or urgent care clinic.
  • Get new a member ID card if you lose yours.

… and more.

We have bilingual staff. We also have translation services if your first language is not English.


Our website is another great way to learn about your plan. Visit tuftshealthplan.com/RImember to view your plan details. You also can:

  • Find a provider or pharmacy
  • Search for a drug on the Preferred Drug List
  • Get benefit details
  • View or download a Member Handbook

Member portal

Our member portal is an easy way to find the information you need any time! You can search for a provider or choose a PCP (primary care provider). You can also view your new member ID card and more. Sign up at tuftshealthplan.com/memberlogin.

Check out your benefits

Tufts Health RITogether gives you lots of ways to stay healthy.

Physicians talking to each other

Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

family picking up a prescription

Enjoy great EXTRAS:

Get rewarded with gift cards just for taking care of your health.

People working out

See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

Need help?

Call us at 866-738-4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m.

We have bilingual staff available. We can provide free translation and/or interpreter services if your first language is not English.

We respect the privacy and confidentiality of your Protected Health Information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

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