About your plan

By joining Tufts Health RITogether, you’ve made a great move toward a healthy life. Here are some resources that will help you get the most out of your plan.

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Your member handbook

Your handbook has details about what your plan covers, your rights and much more. Go to tuftshealthplan.com/RImember to view or download the handbook. You also can find our Provider Directory, forms you may need and more. To get a printed copy of your Member Handbook, call us at 866-738-4116 (TTY: 711). We can also give you a copy in other formats, such as large print or braille, or in the language you prefer.

Your member ID cards

We will send you a member ID card in the mail. You’ll get it about 10 days after your plan starts. Each member of your family will get a member ID card. If any information on your card(s) is wrong, please call member services at 866-738-4116 (TTY: 711) and let us know.

You will also get an RI Medicaid (anchor) card for each member of your family who is enrolled in Medicaid. It will come in the mail from the State of Rhode Island.

Bring your Tufts Health RITogether member ID card and your anchor card when you visit your providers or pick up drugs at the pharmacy.

See which drugs are covered

Your plan covers prescription drugs when your provider orders them. Your plan may not cover all drugs, and some brand-name drugs need prior approval (prior authorization). For a full list of drugs your plan covers, visit tuftshealthplan.com/RImember. Or call us at 866-738-4116 (TTY: 711).

Sign up for CurrentCare®

CurrentCare helps make sure your providers have all the information they need to provide you with faster, better, safer care. It gives each of your trusted providers quick access to key details from the other providers you see. To sign up or learn more, go to CurrentCareRI.org. or call 888-858-4815. There is no cost to join.

Check out your benefits

Tufts Health RITogether gives you lots of ways to stay healthy.

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Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

family picking up a prescription

Enjoy great EXTRAS:

Get rewarded with gift cards just for taking care of your health.

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See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

Need help?

Call us at 866-738-4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m.

We have bilingual staff available. We can provide free translation and/or interpreter services if your first language is not English.

We respect the privacy and confidentiality of your Protected Health Information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

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