Help Us Serve You Better

We’re always working to improve the materials we send our members. To help us, please take a moment to complete this brief survey and mail it back, at no cost to you. You do not have to give us your name. Your health benefits will not be affected in any way whether or not you complete the survey.

Did you review the materials in your welcome kit?


If YES, please indicate whether the materials helped you understand the following:
Did the materials help you understand...
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No
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How to CHOOSE your Primary Care Provider (PCP), the main health care provider who will help you get care?
How to CHANGE your PCP?
The benefits and services that Tufts Health Plan covers?
The benefits and services that Tufts Health Plan does NOT cover?
How to find a Tufts Health Plan provider you can see?
How to make an appointment?
How to get a prescription if you need one?
How your new health plan operates and its policies?
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Check out your benefits

Tufts Health Direct gives you lots of ways to stay healthy.

Physicians talking to each other
Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

family picking up a prescription
Enjoy great EXTRAS: discounts and perks


Get rewarded just for taking care of your health, with gift cards and special discounts.

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See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

Need help?

Call us at 888-257-1985 (TTY: 771), Monday through Friday, from 8 a.m. to 5 p.m.
We have bilingual staff available or can provide translation if your first language is not English.