Welcome

You and your eligible dependents will now get your MassHealth benefits from Tufts Health Together, a managed care organization (MCO) plan. You may have signed up. Or the state may have assigned you to our plan. Either way, we are happy to have you as a member!

This welcome kit has all the details you need to get started. Visit TuftsHealthPlan.com/Together to learn more about your health plan and to see your Member Handbook or Covered Services List.

Your plan benefits are ready and waiting. Get started below.

mother looking at laptop while young daughter sits on her lap
Join our member portal and choose a PCP

Our member portal is the easiest way to get the information you need any time. Find a health care provider, view your new member ID card and more.
Sign up now.

You also can download the Tufts Health Plan app to start using the portal on your smartphone.
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You will need to have a primary care provider (PCP) who is part of our network. Your PCP is the person you will see for much of your care. He or she helps keep you healthy. You can use the member portal to choose a new PCP.

Find a doctor or other provider

You can choose from our network of excellent, trusted health care providers. Visit TuftsHealthPlan.com/Together to find a doctor, hospital or other provider. See if the doctors you see now are in our network or search for new ones.

You also can call us at 888-257-1985 (TTY: 711) and follow the prompts. Our member services team can help you find a provider who is right for your age, health concern and type of treatment.

patient walking and talking with their doctor
patient walking and talking with their doctor
Check out your benefits

With Tufts Health Together, you get all the benefits of MassHealth, including:

  • Visits to doctors and specialists
  • Prescription and select over-the-counter drugs (covered in full for members younger than 21)
  • Eye exams and eyeglasses

You also get EXTRAS discounts and perks from Tufts Health Plan. Get rewarded with gift cards and more just for taking care of your health. Learn more about EXTRAS at TuftsHealthPlan.com/TogetherEXTRAS.

Check out your benefits

Tufts Health Together gives you lots of ways to stay healthy.

Physicians talking to each other

Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

LEARN MORE
family picking up a prescription

Enjoy great EXTRAS


Get rewarded with gift cards just for taking care of your health.

LEARN MORE
People working out

See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

LEARN MORE

Need help?

Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We also have translation services if your first language is not English.

We respect the privacy and confidentiality of your Protected Health Information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

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