Snapshot of Your Plan

Your CareLink® Advantage PPO Saver Plan, at a Glance*

Deductible Yes. Your plan has a deductible.
Copay **Please see details below**
Coinsurance **Please see details below**
Out-of-Pocket Max Yes.
Health Savings Account (HSA) **Please see details below**
Primary Care Physician (PCP) No. You are not required to select an in-network PCP.
Referrals No. Referrals are not required to see a specialist. 
Out-of-Network Coverage Yes.
Routine Vision Care Yes.

Important note: You will see the term “Benefit Document” throughout this Welcome Kit. Your Benefit Document is a legally binding document provided by us that explains your medical coverage, including covered benefits, exclusions, termination, continuation of coverage, and appeals. It is sometimes referred to as an Evidence of Coverage (EOC) document or a Certificate of Insurance (COI). If there is a difference between the information in this Welcome Kit and your Benefit Document, please rely on your Benefit Document.

You can find your Benefit Document in the My Coverage section of

Cost Sharing


The deductible is the amount you have to pay for covered health care services before Tufts Health Plan starts to pay. After you pay your deductible, you usually pay only a copayment or coinsurance for covered services, and Tufts Health Plan pays the rest. Please check your benefit document (located in the My Coverage section of for details. The benefit document is also called an Evidence of Coverage
(EOC) or Certificate of Insurance (COI).

Preventive services, such as routine exams and immunizations, are covered 100% and do not apply to your deductible.

Check your Benefits Document in your member portal for the amount of your deductible and which services apply to it.

How does a deductible work?

How your deductible works depends on whether you are a member of an individual or family plan. Below are examples for both an individual plan with a $1,500 annual deductible, and a family plan with a $3,000 annual deductible:

  • For an individual plan — Let’s say you’re working in the yard, have an accident, and need to go to the emergency room (ER). The maximum amount you would have to pay for your ER care is $1,500. For any future medical expenses, you are responsible only for coinsurance or copayment amounts that may be required by your plan. Tufts Health Plan will pay the remaining cost of covered services.
  • For a family plan — Let’s say you’re working in the yard, have an accident, and need to go to the emergency room (ER). The maximum amount you will have to pay for your ER care is $3,000. Now let’s say your spouse needs to get surgery later in the year, after you’ve had your ER visit. If the cost of your spouse’s surgery and your ER visit total more than $3,000, then you will have met your family deductible for the plan year. Once you have met the family deductible, you will only be responsible for coinsurance or copayments that apply. Tufts Health Plan will pay for the remaining cost of covered services.

Log in to your secure portal, and click on “claims” > “deductible” to view your specific deductible information.



There are some services that may require a copayment with your plan. A copayment is the cost-share that you pay for certain covered pharmacy or medical services. Depending on your plan, you might have a copayment for a doctor’s office visit or for a prescription drug.

You can find your copayment amounts in 3 places:

  1. On the front of your ID card
  2. In the My Coverage section of
  3. In your Benefit Document

There are some services that may require coinsurance with your plan. Coinsurance is the percentage of costs you pay for certain covered services. As an example, if your plan has 20% coinsurance, Tufts Health Plan will pay 80% of the cost, and you’ll be responsible for paying 20% of the cost.. It mainly applies to durable medical equipment (things like wheelchairs, crutches and hearing aids).

You can find out which services require coinsurance in 2 places:

  1. In the My Coverage section of
  2. In your Benefit Document 

Login to Under My Coverage (1) you will find a complete list of your plan benefits. Select a benefit category to see your cost sharing responsibility (2) including copayments and coinsurance, if applicable.

Out-of-Pocket Max

The Out-of-Pocket maximum is the most you can pay during your plan year for your share of covered medical, pharmacy, vision and mental health services. After you spend this amount on deductibles, copayments, and coinsurance, Tufts Health Plan will pay 100% of remaining costs for covered services. However, your monthly premium does not count toward this total.

You can find the Out-of-Pocket Max for your plan in several places:

  1. In your Benefit Document
  2. In the Claims section of, select the Out-of-Pocket Maximum tab

Login to Under Claims (1) select the Out-of-Pocket Maximum tab (2) to view how your costs have applied to your Individual and Family limits.

Health Savings Account (HSA)

Your plan is a high-deductible health plan (HDHP) as defined by the Internal Revenue Service. This means you may be eligible for a Health Savings Account (HSA) which can help you save and plan for expected or unexpected costs.

Think of an HSA as a medical bank account. You can use HSA funds toward your plan’s deductible, coinsurance, or co-payments. You can also use HSA funds for qualified medical expenses, such as dental or vision services, prescription drugs, and certain medical equipment. 

You also get these tax advantages:

  • You can claim a tax deduction for contributions that you, or someone other than your employer, make to your HSA - even if you don’t itemize your deductions on Form 1040.
  • Any contributions that your employer makes to your HSA may be excluded from your gross income.
  • Contributions remain in your account until you use them - unused funds roll over from one year to the next.

More tax information can be found in this IRS publication.

This information has been provided for informational purposes only. While we aim to ensure that content is current, accurate and complete, Tufts Health Plan makes no representations or warranties regarding its accuracy or completeness, and the information provided should not be construed as legal or tax advice or as a recommendation of any kind. Please consult your own tax advisor or legal counsel with respect to your individual circumstances and needs.

Getting Care

Visiting the Doctor

Your plan gives you the freedom to visit any health care provider you want. You may visit a Primary Care Provider (PCP), or you can visit a specialist. No referral is required.

When you choose a doctor, you should consider whether that doctor is in our network or not. Choosing an in-network doctor will result in the lowest out-of-pocket costs possible.

Check your Benefits Document in your member portal for more details on in-network and out-of-network costs. 

View your in-network provider directory.


You have access to EyeMed Vision Care, one of the nation’s leading vision care organizations. You can receive routine eye exams and other vision care services provided through EyeMed’s extensive network of providers, which includes many independent practices, as well as retail stores like LensCrafters, Sears Optical, Target Optical, JCPenney Optical and Pearle Vision (most locations).

Search for an EyeMed provider here.

*CareLink plans are insured and/or administered by Tufts Associated Health Maintenance Organization, Inc.

Health care providers are solely responsible for any treatment provided to their patients. They are not agents of Cigna. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna Health Management, Inc., and Cigna Behavioral Health, Inc. The "Cigna" name, logo, "Cigna Healthy Pregnancies, Healthy Babies," "Healthy Rewards" and "CareLink" are registered service marks of Cigna Intellectual Property, Inc. As to Cigna content/properties, ©2017 Cigna. All rights reserved.