WHAT MEMBERS NEED TO KNOW ABOUT COVID-19

Information About Your Care and Coverage

Tufts Health Plan is committed to providing our members with accurate, reliable information about access to health care services in response to the COVID-19 pandemic.

The federal COVID-19 public health emergency ended May 11, 2023

Please review your coverage information

Coverage in Massachusetts
Coverage in Rhode Island
Medicaid and subsidized plans
Medicare plans

The COVID-19 national emergency ended. Federal guidance paused group health plan related deadlines (e.g., COBRA election, special enrollment periods, and claims and appeal deadlines) until the earlier of (a) one year from the date when a member was first eligible for relief under the federal guidance, or (b) the end of the outbreak period (the outbreak period ends 60 days after the end of the COVID-19 national emergency) or another date announced by the Labor Department, the Treasury Department and the IRS. Please consult with the employer offering the plan with questions about these deadlines.  

mom hugging her young son while he giggles
woman taking an at-home covid test
Free COVID-19 Testing

Update: April 13, 2023

There are several resources available through federal and state programs for free COVID-19 testing.
 

More About Testing and Coverage
COVID-19 Vaccine Information

COVID-19 vaccine distribution is underway

More About COVID-19 Vaccines
woman receiving shot in doctor's office

COSTS & COVERAGE

FIND THE ANSWERS YOU ARE LOOKING FOR
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Coverage in Massachusetts

Find out what is covered and what you can expect for out-of-pocket costs if you have a health plan in Massachusetts

Learn More
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Coverage in Rhode Island

Find out what is covered and what you can expect for out-of-pocket costs if you have a health plan in Rhode Island

Learn More
mom and young daughter wearing masks

Medicaid and Subsidized Plans

The latest COVID-19 information for members of Medicaid or subsidized plans

Learn More
older man on his laptop at home

Medicare Plans

The latest COVID-19 information for members of Medicare plans

Learn More
man not feeling well at home

Testing & Coverage

Learn how to get at-home or in-person COVID-19 tests

Learn More
woman having a virtual doctor visit

Virtual Care & Behavioral Health

Know your health care options during the pandemic

Learn More
mom and her son at the doctors office everyone wearing masks

Getting Care During the Pandemic

Know your options for getting routine or non-emergency care during the pandemic

Learn More
family of three wearing masks

Coverage Through Job Loss

Know your health insurance options if you lose your job

Learn More

HEALTH & WELLNESS

HELPFUL RESOURCES FOR MEMBERS
family at home on computers

MEMBER WEBINAR SERIES

Please join us each Wednesday for a new webinar focused on maintaining your well-being through the COVID-19 pandemic.

woman not feeling well at home

SYMPTOM CHECKER

Not sure if you have symptoms? Use this symptom checker or call your physician.

woman working at home with her child

STAYING WELL

Articles to help you through the pandemic: coping with anxiety and stress, parenting, staying connected and more.

Information for Travel

Members are only covered for urgent and/or emergency services when traveling outside of the 50 United States

Coronavirus tests are only covered or reimbursed if they are medically necessary. Diagnostic coronavirus testing required as a condition of travel inside or outside of the United States is not covered. Tufts Health Together, RITogether and Unify members are not covered for any services outside of the United States and its territories.

woman wearing a mask on an airplane

IN YOUR LANGUAGE

TRANSLATED RESOURCES FOR MEMBERS
dad in a wheelchair outside with his daughter

ESPAÑOL

Lo que los miembros deben saber sobre la COVID-19 

young woman wearing a purple mask outside

PORTUGUÊS

O que os membros precisam saber sobre a COVID-19 

couple at home looking at laptop

中文

会员需要知道的新冠病毒知识