Get the most recent information about coronavirus (COVID-19) from Tufts Health Plan or for more information visit the CDC website. We're with you.
Last updated: November 11, 2020
Telehealth enables members to make inquiries to their providers in order to reduce the need for members to go to medical offices where the risk of coming in contact with the coronavirus may be higher.
Many providers offer telehealth services. Ask your primary care provider or behavioral health provider if they do.
Out-of-pocket costs for telehealth visits with network providers will be waived until January 1, 2021, including behavioral health.
Tufts Health Plan Commercial members (not including Direct) can also use our telehealth solution powered by Teladoc, teladoc.com/tuftshealthplan. With telehealth from Teladoc, members can access U.S.-based, board-certified providers for general medical needs and diagnoses from anywhere in the world and for $0 copay for plans issued or renewed in 2020. Members can contact a Teladoc doctor 24/7 if they’re concerned about their symptoms or have questions about coronavirus.
Links to help you find the information you need.