Comprehensive New Member Communications

We know how important it is to understand your plan benefits when you start a new job. That's why we've developed a comprehensive suite of tools and resources to support you when you join our health plan. As part of our new member communications, MyWire, our secure text message channel, enables you to access your plan information and stay informed while on the go. Look for a series of messages that will provide valuable education on care options , behavioral health, how to find a doctor, plus exclusive discounts and perks.

In addition, we encourage you to download and save our new member resource flyers so you can make the most of your plan benefits.

View in English

View in Spanish

Your Health

We are committed to providing access to high-quality health care coverage and services to help you and your family stay healthy.

Expanded Behavioral Health Provider Network

As the leading regional health plan with an integrated approach to behavioral health care, we are committed to providing you with access to care and resources that meet your unique behavioral health needs. To help you make informed decisions about your care options, we encourage you to visit our behavioral health programs and resources webpage.

Learn More

Featured Recipe

Bright Spring Salad

Filled with fresh veggies, herbs and a zippy vinaigrette, this spring salad recipe is the perfect light meal or side dish.

Get Cookin'

Stay Healthy With Preventive Care

Tufts Health Plan covers preventive care in full for most plans, as long as you get care with a doctor or provider who is part of our network.¹ This means you pay no copayment, coinsurance or deductible for preventive care. At a preventive visit you will most likely have a physical examination and your doctor may recommend routine screenings and tests. These screenings can help you identify and treat potential health problems before they develop or worsen.

Learn More

¹ Preventive care may not be eligible for 100% coverage with some plans — please check your benefit document to confirm. For plans that do provide 100% coverage, preventive care must be received from a provider in the Tufts Health Plan network. Only certain services qualify as preventive. If you have any questions about whether a service is preventive, please check your benefit document or call Member Services at the number on your ID card. Please note: you may receive non-preventive services during a routine visit that require a cost-share. Examples of these services include but are not limited to pregnancy tests, throat cultures, allergy tests, x-rays, ultrasounds, setting of bones and casts, and cardiac stress tests.

World Autism Month

On April 2, supporters around the globe light up their homes or businesses blue to help raise awareness of World Autism Month. Tufts Health Plan is a proud partner with Cortica² and Springtide² — comprehensive autism service providers in Massachusetts that offer a full suite of services and therapies for children with autism and other developmental differences. Their integrated care model can greatly reduce wait times for diagnostic assessments, applied behavior analysis, developmental therapies and counseling.

²Cortica and Springtide autism service providers are available in Massachusetts. Member cost sharing may apply. Members should refer to their plan documents for specific details regarding their coverage and benefits.

Your Perks

Learn about benefits available to you as a Tufts Health Plan member.

Living Well and Wellness Perks

Start spring right with exclusive wellness programs and discounts available to you and your family from Tufts Health Plan.³ Whether you or a loved one is looking to make changes regarding nutrition, fitness or behavioral well-being, Tufts Health Plan has resources to help.

Enroll in the Living Well^SM program and earn rewards for participating in a variety of informative, fun and interactive activities including topics such as stress management, healthy eating, financial literacy and self-care. Log in to your secure member portal and select “Get Started” on the Health and Wellness tile.

Visit our website to learn more about our full range of popular wellness discounts and perks programs.

View Wellness Discounts

³Available to eligible, fully-insured commercial Tufts Health Plan members, excluding Tufts Health Direct.

2022 Income Tax Information

Tufts Health Plan subscribers in Massachusetts who had health insurance during 2022 should have received their 1099-HC form in the mail. The 1099-HC form serves as proof of health insurance coverage for Massachusetts residents age 18 and older. This proof of coverage is required for Massachusetts state income tax filing. Log in to your secure member account or mobile app to access your form or visit our website for more information.

Your Resources

Easy access to your plan benefits, helpful tools and more.

Find a Provider

Prescription Drug Info

Behavioral Health

Wellness Tools

Know Your Care Options

Secure Member Account

View Past Editions

Have a Question?

Our experienced member services team is here to help.

Member Services

(800) 462-0224 (TTY: 711)

Send a Secure Email

Interpreter Services

(855) 393-3154