The Cigna Preferred Provider Organization (PPO) Network

Out-of-area network

The Cigna Out-of-Area (OOA) PPO network provides an expanded network for members enrolled in an OOA PPO plan that are seeking services outside of Massachusetts, New Hampshire, and Rhode Island.

Members enrolled in the OOA PPO plan can access covered services at the in-network level of benefits through:

  • The Tufts Health Plan network in Massachusetts, Rhode Island, and New Hampshire
  • The Cigna PPO network in all other states

National provider network

The Tufts Health Plan network in Massachusetts, Rhode Island, and New Hampshire consists of 110 hospitals and more than 51,000 providers. Cigna’s national PPO Network offers more than more than nearly 800,000 PCPs and specialists and 6,000 hospitals.

When obtaining services in Massachusetts, Rhode Island, and New Hampshire, you must use a Tufts Health Plan network provider to receive the in-network level of benefits.

When obtaining services in all other states, you must use a Cigna PPO network provider to receive the in-level network of benefits.  

IMPORTANT NOTE: This Cigna provider search will return some provider types that are not part of our Out-of-Network Program.  Please disregard the following provider types:

  • Dentists in any state
  • Medical Providers located in Massachusetts, Rhode Island, and New Hampshire