We understand that the foundation of offering exceptional behavioral health care to our members starts with you! Our whole-health network emphasizes a connection between behavioral and physical health. We’re committed to delivering a best-in-class provider experience with support and resources to minimize your non-clinical burden. Please explore the tools, resources, and trainings offered on this site to support you in caring for our members.
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Harvard Pilgrim Health Care Quick Reference Guide
New to the Harvard Pilgrim Health Care network? You’ll find all the information you need to get started in this handy Behavioral Health Quick Reference Guide for Providers. Keep it nearby and share with office staff! It includes tips on using our secure portal, verifying member eligibility, submitting claims and checking claims status, and more!
View and save the guide
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Telehealth reimbursement update for BH services
Point32Health has increased our reimbursement rate for behavioral health (BH) services provided via telehealth by non-BH providers for Harvard Pilgrim and Tufts Health Plan Massachusetts fully insured Commercial plans and Tufts Health Direct.
BH Performance Specifications now on the Point32Health website
To assist providers and office staff in accessing information for our family of brands quickly and easily, we have moved our Behavioral Health performance specifications from the Tufts Health Plan Resource Center to our consolidated our Behavioral Health section on Point32Health’s provider website.
Reimbursement update for Behavioral Health Integration services
We are expanding for Behavioral Health Integration (BHI) services as follows, beginning May 1, 2024.
Resources at your fingertips
Join our BH network
We offer strong relationships, competitive rates, and a steadfast commitment to delivering a positive provider experience.
Sign up for a training
You’re invited to join us for training sessions tailored for behavioral health providers.
Service Navigation program
Our Behavioral Health Service Navigation program helps connect members with timely access to outpatient care.